4.2 Membership and Casual Entry<\/h3>\n

\n 4.2.1 Access Rights:
\n Wall Walkers Bouldering offers various membership options and casual\n entry passes, details of which are available at our facility and on\n our website. Wall Walkers Bouldering reserves the absolute right to\n refuse entry to any person at its discretion.\n <\/p>\n\n

4.2.2 Membership Terms:<\/h4>\n

\n All memberships are personal and non-transferable. Members may not\n loan their access cards or permit others to use their membership\n privileges under any circumstances.\n <\/p>\n\n

\n 4.2.3 Membership Changes:<\/strong>
\n Membership suspension and cancellation terms are specific to each\n membership type and are detailed in the relevant membership\n agreement. All membership changes must be submitted in writing with\n the required notice period.\n <\/p>\n <\/div>\n\n

\n

4.3 Safety Requirements<\/h3>\n

\n 4.3.1 Mandatory Safety Briefing:<\/strong>
\n Prior to engaging in any climbing activities, all first-time\n visitors must complete a mandatory safety briefing conducted by Wall\n Walkers Bouldering staff.\n <\/p>\n\n

\n 4.3.2 Facility Use Requirements:<\/strong>
\n All persons using the facility must:\n <\/p>\n

\n
• \n Comply with all posted rules, signs, and staff instructions at all\n times\n <\/li>\n
• \n Use safety equipment appropriately and in accordance with\n manufacturer specifications\n <\/li>\n
• \n Report any hazards, incidents, or safety concerns immediately\n <\/li>\n
• \n Not engage in any behavior that may compromise their safety or the\n safety of others\n <\/li>\n <\/ul>\n\n

  \n 4.3.3 Competency Assessment:<\/strong>
  \n Wall Walkers Bouldering reserves the right to require any person to\n demonstrate their competency in safety procedures at any time.\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n\n

  \n

  \n

  5. Risk Acknowledgment and Waivers<\/h2>\n

  <\/div>\n <\/div>\n

  \n

  \n

  5.1 Inherent Risks<\/h3>\n

  \n 5.1.1 Risk Acknowledgment:<\/strong>
  \n In accordance with the Civil Liability Act 2003 (Qld) and subject to\n the Australian Consumer Law, the Activities offered by Wall Walkers\n Bouldering are, by their nature, dangerous activities that involve\n inherent risks. These risks include, but are not limited to, the\n risk of serious physical injury, psychological trauma, disability,\n and death.\n <\/p>\n\n

  \n 5.1.2 Specific Risk Disclosure:<\/strong>
  \n By participating in any Activities at Wall Walkers Bouldering, you\n acknowledge and accept that climbing, bouldering, and related\n activities can result in:\n <\/p>\n

  \n
  • Panic attacks and anxiety responses<\/li>\n
  • Hyperventilation and respiratory distress<\/li>\n
  • Cardiovascular events including heart attacks<\/li>\n
  • \n Musculoskeletal injuries including fractures and hyperextension\n <\/li>\n
  • Cuts, abrasions, and other soft tissue injuries<\/li>\n
  • \n Other injuries or health conditions as outlined in our risk\n assessment documentation\n <\/li>\n <\/ul>\n\n

    \n 5.1.3 Activity-Specific Risks:<\/strong>
    \n Significant risks include, but are not limited to:\n <\/p>\n

    \n
    • Uncontrolled falling and impact injuries<\/li>\n
    • Collision with objects, equipment, or structures<\/li>\n
    • Collision with other participants<\/li>\n
    • Impact with climbing walls and holds<\/li>\n
    • Contact with unprotected floors or surfaces<\/li>\n
    • \n Stress or overuse injuries from improper technique or exercise\n strain\n <\/li>\n <\/ul>\n <\/div>\n\n
      \n

      5.2 Waiver Requirements<\/h3>\n

      \n 5.2.1 Mandatory Waivers:<\/strong>
      \n Prior to participating in any Activities at Wall Walkers Bouldering,\n all participants must complete and sign our comprehensive liability\n waiver. This waiver:\n <\/p>\n

      \n
      • Must be completed truthfully and accurately<\/li>\n
      • Remains valid and binding for all future visits<\/li>\n
      • \n Must be completed by a parent or legal guardian for participants\n under 18 years of age\n <\/li>\n
      • May require periodic renewal or updating<\/li>\n <\/ul>\n\n

        \n 5.2.2 24-Hour Access Requirements:<\/strong>
        \n Members seeking 24-hour access must complete an additional specific\n waiver acknowledging and accepting the increased risks associated\n with unsupervised climbing during non-staffed hours.\n <\/p>\n\n

        \n 5.2.3 Waiver Effect:<\/strong>
        \n By signing the waiver(s), you agree to release Wall Walkers\n Bouldering from liability for personal injury, death, or property\n damage resulting from the inherent risks of the Activities or the\n ordinary negligence of Wall Walkers Bouldering, to the extent\n permitted by law.\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n\n

        \n

        \n

        6. Cancellation and Refund Policy<\/h2>\n

        <\/div>\n <\/div>\n

        \n

        \n

        6.1 General Cancellation Terms<\/h3>\n

        \n All cancellations must be submitted in writing no less than\n twenty-four (24) hours prior to the scheduled service or activity.\n The notice period commences upon confirmed receipt by Wall Walkers\n Bouldering.\n <\/p>\n

        \n Failure to provide sufficient notice will result in forfeiture of\n any fees paid. All deposits paid to Wall Walkers Bouldering are\n non-refundable except where required by law.\n <\/p>\n <\/div>\n\n

        \n

        \n 6.2 Program-Specific Cancellation Terms\n <\/h3>\n

        \n Memberships may be cancelled at any time by providing written\n notice. Cancellation processing requires up to three (3) business\n days from receipt of written notice.\n <\/p>\n

        \n Program credits are valid only for the period specified in program\n terms and are non-transferable and non-refundable except where\n required by law.\n <\/p>\n

        \n Private coaching cancellations require minimum twenty-four (24)\n hours notice. Late cancellations or no-shows incur the full session\n fee.\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n\n

        \n

        \n

        7. Payment and Pricing<\/h2>\n

        <\/div>\n <\/div>\n

        \n

        \n

        7.1 Fees and Charges<\/h3>\n

        \n Wall Walkers Bouldering reserves the right to modify its published\n rates at any time without prior notice. A surcharge of 2.2% applies\n to all credit card transactions, and a peak hours surcharge of 10%\n applies to group bookings during designated peak periods.\n <\/p>\n <\/div>\n\n

        \n

        7.2 Payment Terms and Methods<\/h3>\n

        \n Wall Walkers Bouldering accepts payment via credit and debit cards\n issued by major financial institutions. Membership fees and\n recurring charges will be automatically processed using the payment\n method provided by the member.\n <\/p>\n

        \n Wall Walkers Bouldering implements industry-standard security\n measures to protect payment information. All electronic payment\n processing is conducted through secure, PCI-compliant payment\n gateways.\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n\n

        \n

        \n

        8. Youth Programs<\/h2>\n

        <\/div>\n <\/div>\n

        \n

        \n

        8.1 General Enrollment Conditions<\/h3>\n

        \n Wall Walkers Bouldering provides specialized programs for youth\n participants aged five (5) to seventeen (17) years. Program\n enrollments are processed on a first-come, first-served basis, and\n full payment of program fees is required prior to commencement. A\n parent or legal guardian must attend the first class session for\n mandatory orientation and safety briefing, during which all required\n forms and waivers must be completed before participation commences.\n Initial assessment of climbing ability may be conducted at the\n discretion of Wall Walkers Bouldering staff.\n <\/p>\n

        \n Participants are required to wear appropriate climbing attire that\n allows full range of motion, including properly fitted climbing\n shoes, which are available for rent. For safety purposes, loose\n jewelry, accessories, or items that could pose a safety risk are\n strictly prohibited, and long hair must be secured. Personal chalk\n bags are recommended but not required for participation.\n <\/p>\n <\/div>\n\n

        \n

        8.2 YouthFam Program Terms<\/h3>\n

        \n The YouthFam Program operates on a term-by-term basis wherein\n program participation is restricted by age groups. Thursday sessions\n accommodate participants aged seven (7) to ten (10) years, while\n Saturday sessions are designed for participants aged seven (7) to\n twelve (12) years.\n <\/p>\n

        \n Regarding attendance and credits, participants are eligible for\n credits for a maximum of two (2) missed classes per term. Such\n credits are exclusively valid for the immediately following term and\n will be applied as a direct deduction from the next term's\n enrollment fee. It is hereby noted that credits are non-transferable\n and only valid for re-enrolling students. All credit claims must be\n submitted within one week of the missed class. The aforementioned\n credit system is subject to proper notification of absence as\n specified in Section 8.5.\n <\/p>\n <\/div>\n\n

        \n

        8.3 YouthSquad Program Terms<\/h3>\n

        \n YouthSquad operates on a membership-based payment system. Equipment\n and gear hire are not included in the membership fee. Members may\n elect to pause their membership during school holiday periods,\n subject to written notification requirements outlined herein.\n <\/p>\n <\/div>\n\n

        \n

        8.4 CompSquad Program Terms<\/h3>\n

        \n CompSquad Program participation is limited to ten (10) children.\n Admission to the program is contingent upon satisfaction of at least\n one prerequisite criterion: completion of one term of Youth Squad or\n demonstrated significant climbing experience and interest, as\n determined by Wall Walkers Bouldering staff.\n <\/p>\n <\/div>\n\n

        \n

        \n 8.5 Program Administration and Conduct\n <\/h3>\n

        \n Photography and video recording may be conducted during classes for\n promotional purposes. Parents or guardians must submit written\n notification if they do not consent to such media capture.\n Unauthorized photography or recording by participants or spectators\n is strictly prohibited. Wall Walkers Bouldering maintains the right\n to modify class content, adjust instructor assignments, and cancel\n classes due to insufficient enrollment, in which case a full refund\n shall be provided.\n <\/p>\n

        \n Participants shall adhere to a strict code of conduct including\n prompt compliance with instructor directions, respectful behavior\n toward fellow participants and staff, and adherence to all safety\n protocols. Disciplinary measures may be implemented for violations,\n ranging from verbal warnings to program dismissal, with no refund\n provided for disciplinary dismissals.\n <\/p>\n <\/div>\n\n

        \n

        8.6 Parent\/Guardian Obligations<\/h3>\n

        \n Parents and guardians are required to maintain current emergency\n contact information and promptly notify staff of any medical\n conditions or concerns. A minimum of twenty-four (24) hours notice\n is required for any cancellations or schedule changes. Parents and\n guardians shall ensure timely drop-off and pick-up of participants\n and must provide written authorization for any alternate pick-up\n arrangements. Furthermore, parents and guardians are responsible for\n supervision of children outside of scheduled class times and must\n attend parent meetings or orientations as required by Wall Walkers\n Bouldering.\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n\n

        \n

        \n

        9. Conduct and Behavior<\/h2>\n

        <\/div>\n <\/div>\n

        \n

        \n

        9.1 General Conduct Requirements<\/h3>\n

        \n All persons entering Wall Walkers Bouldering facilities or\n participating in Wall Walkers Bouldering activities must conduct\n themselves in a responsible and respectful manner. The following\n conduct is strictly prohibited and may result in immediate removal\n from the facility:\n <\/p>\n

        \n
        • Any form of harassment, discrimination, or intimidation<\/li>\n
        • Unsafe climbing practices or behavior<\/li>\n
        • Damage to or misuse of facility equipment or property<\/li>\n
        • Use of profane or offensive language<\/li>\n
        • Recording or photography without express permission<\/li>\n
        • \n Any illegal activities or violations of applicable laws and\n regulations\n <\/li>\n <\/ul>\n <\/div>\n\n
          \n

          9.2 Enforcement and Consequences<\/h3>\n

          \n Wall Walkers Bouldering reserves the right to enforce these conduct\n requirements through:\n <\/p>\n

          \n
          • Verbal or written warnings<\/li>\n
          • Immediate removal from the facility<\/li>\n
          • Suspension or termination of membership privileges<\/li>\n
          • Ban from future entry or participation<\/li>\n
          • Reporting to relevant authorities where applicable<\/li>\n <\/ul>\n <\/div>\n <\/div>\n <\/div>\n\n
            \n

            \n

            10. Equipment and Facility Use<\/h2>\n

            <\/div>\n <\/div>\n

            \n

            \n

            10.1 Equipment Provisions<\/h3>\n

            \n Wall Walkers Bouldering provides certain equipment for use within\n the facility, subject to availability and current facility\n inventory. Users of Wall Walkers Bouldering equipment are required\n to:\n <\/p>\n

            \n
            • Inspect all equipment before use<\/li>\n
            • Report any damage or defects immediately to staff<\/li>\n
            • Use equipment only for its intended purpose<\/li>\n
            • Return all equipment to designated storage areas after use<\/li>\n <\/ul>\n <\/div>\n\n
              \n

              10.2 Facility Access and Usage<\/h3>\n

              \n All members must carry and present their membership cards when\n accessing the facility. Membership cards are non-transferable, and\n lost or damaged cards must be replaced at the member's expense.\n <\/p>\n

              Facility users must comply with:<\/p>\n

              \n
              • All posted safety rules and warnings<\/li>\n
              • Staff instructions and guidance<\/li>\n
              • Designated area restrictions<\/li>\n
              • Equipment usage guidelines<\/li>\n
              • Maximum capacity limitations<\/li>\n <\/ul>\n <\/div>\n <\/div>\n <\/div>\n\n
                \n

                \n

                11. Privacy and Data Protection<\/h2>\n

                <\/div>\n <\/div>\n

                \n

                \n

                \n 11.1 Personal Information Collection and Use\n <\/h3>\n

                \n Wall Walkers Bouldering collects and maintains personal information\n including:\n <\/p>\n

                \n
                • Contact details<\/li>\n
                • Emergency contact information<\/li>\n
                • \n Health and medical information relevant to climbing activities\n <\/li>\n
                • Payment information<\/li>\n
                • Usage and attendance records<\/li>\n <\/ul>\n <\/div>\n\n
                  \n

                  11.2 Data Security and Protection<\/h3>\n

                  \n Wall Walkers Bouldering implements reasonable security measures to\n protect personal information. Wall Walkers Bouldering maintains CCTV\n surveillance systems that operate twenty-four (24) hours per day.\n <\/p>\n <\/div>\n\n

                  \n

                  11.3 Data Access and Privacy Rights<\/h3>\n

                  \n Members may request access to their personal information held by\n Wall Walkers Bouldering, subject to reasonable notice requirements,\n verification of identity, and administrative fees where applicable.\n <\/p>\n <\/div>\n\n

                  \n

                  \n 11.4 Marketing Communications and Image Rights\n <\/h3>\n

                  \n By completing the Wall Walkers Bouldering waiver form, participants\n grant Wall Walkers Bouldering the right to:\n <\/p>\n

                  \n
                  • \n Use and publish any photographs or video footage taken within our\n facility for marketing purposes\n <\/li>\n
                  • \n Process and utilize personal information for marketing and\n promotional communications\n <\/li>\n <\/ul>\n <\/div>\n <\/div>\n <\/div>\n\n
                    \n

                    \n

                    12. Group Bookings and Events<\/h2>\n

                    <\/div>\n <\/div>\n

                    \n

                    \n

                    12.1 Booking Requirements<\/h3>\n

                    \n All group bookings and events must be submitted through the official\n Wall Walkers Bouldering booking system, accompanied by the required\n deposit payment, and confirmed in writing by Wall Walkers Bouldering\n staff.\n <\/p>\n <\/div>\n\n

                    \n

                    12.2 Payment Terms<\/h3>\n

                    \n Non-refundable deposits are required to secure all bookings, and\n full payment must be received no later than seven (7) days prior to\n the event.\n <\/p>\n <\/div>\n\n

                    \n

                    12.3 Facility Use Policies<\/h3>\n

                    \n Group bookings do not guarantee exclusive facility use unless\n explicitly stated in the booking agreement. Areas not included in\n the booking remain available for regular member use.\n <\/p>\n <\/div>\n\n

                    \n

                    12.4 Event-Specific Terms<\/h3>\n

                    All group bookings and events must comply with:<\/p>\n

                    \n
                    • Standard facility rules and safety requirements<\/li>\n
                    • \n Specific event guidelines provided by Wall Walkers Bouldering\n <\/li>\n
                    • Applicable laws and regulations<\/li>\n
                    • Noise and time restrictions<\/li>\n <\/ul>\n <\/div>\n <\/div>\n <\/div>\n\n
                      \n

                      \n

                      13. Contact Information<\/h2>\n

                      <\/div>\n <\/div>\n

                      \n

                      \n

                      13.1 General Communications<\/h3>\n

                      Wall Walkers Bouldering may be contacted through:<\/p>\n

                      \n
                      • Physical address: 6 Jones Rd Capalaba QLD 4157<\/li>\n
                      • \n Email and phone as published on the Wall Walkers Bouldering\n Contact Us<\/a\n >\n page\n <\/li>\n
                      • Website contact forms<\/li>\n <\/ul>\n <\/div>\n\n
                        \n

                        13.2 Official Communications<\/h3>\n

                        \n All official notices to Wall Walkers Bouldering must be submitted in\n writing, delivered to the official business address or email,\n clearly marked with the sender's contact information, and dated and\n signed where applicable.\n <\/p>\n <\/div>\n\n

                        \n

                        13.3 Updates to Contact Information<\/h3>\n

                        \n Members must maintain current contact information with Wall Walkers\n Bouldering and promptly notify Wall Walkers Bouldering of any\n changes to their contact details. Emergency contact information must\n remain current.\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n\n

                        \n

                        \n

                        14. Force Majeure<\/h2>\n

                        <\/div>\n <\/div>\n

                        \n

                        \n

                        14.1 Force Majeure Event Definitions<\/h3>\n

                        \n A Force Majeure Event means any event or circumstance beyond the\n reasonable control of Wall Walkers Bouldering, including but not\n limited to:\n <\/p>\n

                        \n
                        • Natural disasters or severe weather events<\/li>\n
                        • Fire, flood, earthquake, or other natural disasters<\/li>\n
                        • Epidemic or pandemic<\/li>\n
                        • War, invasion, terrorism, or civil unrest<\/li>\n
                        • Government actions, laws, or regulations<\/li>\n
                        • Industrial disputes or strikes<\/li>\n
                        • Failure of essential services or utilities<\/li>\n <\/ul>\n <\/div>\n\n
                          \n

                          \n 14.2 Member Rights During Force Majeure\n <\/h3>\n

                          Where services are suspended due to a Force Majeure Event:<\/p>\n

                          \n
                          • Membership terms may be adjusted or extended<\/li>\n
                          • Alternative services may be offered where feasible<\/li>\n
                          • \n Credits or adjustments will be determined at Wall Walkers\n Bouldering' discretion\n <\/li>\n <\/ul>\n <\/div>\n <\/div>\n <\/div>\n\n
                            \n

                            \n

                            15. Legal Jurisdiction and Notices<\/h2>\n

                            <\/div>\n <\/div>\n

                            \n

                            \n

                            15.1 Governing Law<\/h3>\n

                            \n These Terms shall be governed by and construed in accordance with\n the laws of the State of Queensland, Australia, applicable\n Commonwealth legislation, and local government regulations of\n Brisbane City Council.\n <\/p>\n <\/div>\n\n

                            \n

                            \n 15.2 Copyright and Intellectual Property\n <\/h3>\n

                            \n All intellectual property rights in Wall Walkers Bouldering'\n materials are owned by Wall Walkers Bouldering Pty Ltd or its\n licensors and protected under Australian copyright law. No part of\n Wall Walkers Bouldering' intellectual property may be reproduced\n without express written permission.\n <\/p>\n <\/div>\n\n

                            \n

                            15.3 Severability<\/h3>\n

                            \n If any provision of these Terms is found to be invalid or\n unenforceable, the provision shall be severed from these Terms, and\n the remaining provisions shall continue in full force and effect.\n <\/p>\n <\/div>\n\n

                            \n

                            15.4 Entire Agreement<\/h3>\n

                            \n These Terms, together with any additional documents expressly\n incorporated by reference, constitute the entire agreement between\n Wall Walkers Bouldering and users of its facilities and services.\n <\/p>\n <\/div>\n\n

                            \n

                            15.5 Consumer Rights<\/h3>\n

                            \n Nothing in these Terms shall exclude, restrict, or modify any rights\n under the Australian Consumer Law, limit any guarantees, warranties,\n or other rights which may be implied by law, or affect statutory\n guarantees under Queensland consumer protection laws.\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/head>\n"}}]}]}]}]} -->