ONE MEMBERSHIP.
CLIMB EVERYWHERE.

Everything is done through your member portal on your phone. Complete your waiver online (creates your account), purchase a pass, then tap 'Use Pass' when you're at the door. One tap unlocks it - completely self-service.

Yes, if you plan to come back regularly. Installing the Wall Walkers app gives you faster repeat access from your home screen, a cleaner mobile experience, and useful account/access notifications. The normal website still works if you prefer not to install it.

Not unless you want to. Our facilities are designed for seamless self-service entry. If you ever need help, you can call us anytime. Want to improve your climbing? Book a class with one of our instructors.

Wall Walkers uses the V-grade system for bouldering, but grades are only part of the story. Strength, technique, style, and confidence all affect how hard a climb feels.

No. Online checkout is for adult self-entry casual passes. Youth and student casual passes are purchased in-store during staffed hours.

Yes. When you purchase casual passes, you select a specific location and those passes can only be used at that location. This ensures fair support for each gym in our network.

No, casual passes are locked to the location where you purchased them. If you want to visit a different location, you'll need to purchase passes for that specific gym. For multi-location access, consider a membership instead.

Casual pass prices may vary based on demand. During busy periods, you might see slightly higher prices. Off-peak and restricted time slots are always the most affordable options, and buying in bulk (5+ passes) unlocks discounts up to 30%.

All casual passes are valid for 6 months from the date of purchase. Once you activate a pass at the door, it's valid for re-entry during your time slot window that day.

Don't let them go to waste. An unused eligible pass within 7 days of expiry can be traded in for 70% off one replacement pass of the same type. Trade-ins are strictly 1:1 and must match the same location, access tier, and day type.

Each tier gives you access during specific hours. Full Access: anytime 24/7. Off-Peak: anytime except 4-7pm (entry closes 3:15pm). Early/Late: before 8am or after 8pm only (morning entry closes 7:15am). The door simply won't unlock outside your tier's hours.

If you try to enter outside your tier's allowed hours, the door won't unlock. You'll need to wait until your access window opens, or upgrade your tier from the member portal.

Yes! Change your tier anytime from your member portal. Upgrades take effect immediately. Downgrades apply from your next billing cycle. No phone calls, no forms - just a few taps.

Yes, casual passes follow the same time tier structure. Choose Full Access, Off-Peak, or Early/Late when you purchase. Pick the tier that matches when you plan to climb.

Yes! Your membership works at every Wall Walkers Bouldering location. Train at your home gym or visit others when travelling - it's all included. Unlike casual passes, memberships give you network-wide access.

All memberships include: access to all locations, shoes, chalk, A/C, and no lock-in contracts. Casual passes include entry only, with gear rental available separately.

No lock-in. Cancel anytime with 24 hours notice from your member portal.

Climbing Centres: full walls with weekly route setting - great for variety and social climbing. Training Studios: competition-grade boards in a private, focused environment - perfect for dedicated training. Same seamless entry at both.